The Content Lab (“we,” “us,” or “our”) operates the website www.thecontentlab.studio (the “Site”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide when accessing our Site or services.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Information: Name, email address, and phone number provided via online forms.
- Payment Information: Processed securely through Stripe (www.stripe.com) and not stored on our servers.
We do not knowingly collect data from individuals under 18 years old.
2. How We Collect Information
We collect information in the following ways:
- When you complete forms on our Site to book studio sessions, sign up for memberships, or inquire about our services.
- Through tools like Google Analytics and Meta Pixel to monitor website activity.
3. How We Use Information
The information we collect is used to:
- Fulfill orders and provide services.
- Communicate with you via email or text for marketing purposes, including updates, promotions, and offers related to our services.
We do not sell or share your personal information with third parties.
4. Data Retention
We retain personal information for up to one (1) year, after which it is securely deleted unless required for legal or operational reasons.
5. Data Security
We use industry-standard security measures to protect your personal information, including secure servers and encryption. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
We do not use cookies on our Site.
However, we utilize third-party tracking tools, including:
- Google Analytics: To analyze website usage.
- Meta Pixel: For advertising and tracking user interactions.
These tools may collect anonymous usage data.
7. Your California Privacy Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request details about the personal information we collect.
- Right to Delete: Request deletion of your personal information.
- Right to Opt-Out: Opt-out of any data sharing or “sales” of personal information (we do not sell your data).
To exercise these rights, email us at help@thecontentlab.studio.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the Site.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: help@thecontentlab.studio